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Stressed Woman

If you or someone you care about is suicidal or in danger of harming themselves or someone else please seek help immediately.  Call 911, Crisis Services at 834-3131, go to the nearest emergency room, or reach the National Suicide Prevention Line at 1-800-273-8255.

Crisis and emergency assistance

Crisis Services

Crisis Services offers many programs, from phone lines where someone will answer your call 24 hours a day 7 days a week, to staff conduct in home assessments in mental health emergencies.  They have programs for victims of sexual assault and family violence, as well as other community initiatives.

  • Buffalo & Erie County 716-834-3131

  • 24 Hour Addiction Hotline 716-831-7007

  • Kids Helpline 716-834-1144, 1-877-KIDS-400

  • Chautauqua County Hotline 1-800-724-0461

  • 24 Hour Erie County Domestic Violence Hotline 716-862-HELP

  • For Shelter: 716-884-6000

  • 24 Hour NYS Domestic & Sexual Violence Hotline 1-800-942-6906

  • Hearing Impaired? Use 711 (National Relay Service)

  • English Not Your First Language? We have instant access to interpreters, 24 hours a day.

Crisis Text Line

Crisis Counselors bring texters "from a hot moment to a cool calm," and problem solve to help the texter come up with a plan to stay safe. Crisis Text Line is available 24 hours a day, 7 days a week.  Send a text to 741741 and a Crisis Counselor will respond to you quickly via text.

National Suicide Prevention Lifeline

If this is an emergency, if you fear or have thoughts that you may harm yourself, your baby or others you need to call your healthcare provider, dial 911 (emergency services) or go to the nearest hospital emergency room.

Help is available 24 hours a day.

1-800-273-TALK 1-800-273-8255

Spanish Language Website
Página web en español

Spanish Language Phone


ECMC - CPEP (Comprehensive Psychiatric Emergency Program)

Available 24 hours a day/7 days a week, the psychiatric emergency department is there if you feel you or your loved one is not safe at home due to suicidal thoughts or serious mental illness.

462 Grider St

Buffalo, NY 14215


BryLin Behavioral Health System

In severe cases of postpartum depression, intensive help can best be given in a hospital setting.

BryLin is a private hospital with staff trained in perinatal mood and anxiety disorders.  The hospital accepts voluntary patients 7 days a week, 24 hours a day by calling Admissions at 716-249-6376 ext. 2264.

  • No physician referral needed.

  • Avoid long waits in an emergency room.

  • Speak with a psychiatric registered nurse confidentially.

  • We’ll check your insurance benefits for you.

We DO NOT have a psychiatric emergency room.
We DO NOT provide emergency psychiatric evaluations.
* Most insurances and Medicare accepted.
* Straight Medicaid is not accepted for ages 21-64
* Some managed Medicaid plans are accepted.
* Private pay and most major credit cards are also accepted.
* You DO NOT need a physician referral.

Number Idioma Español Número de teléfono1-888-628-9454

AMT Children of Hope – Safe Haven Program 

A Safe Haven is a designated public place, such as a hospital, firehouse, EMS station or police precinct where a baby can be left, in a safe condition, so that it may be permanently cared for. The goal of the Safe Haven Program is to accept an infant from a birth mother, get the infant medical care if needed, then put the infant in the adoption process. All crisis calls are kept strictly confidential and you will not have to answer any questions. You and your baby will be safe. CRISIS LINE 1-877-796-HOPE (4673)

Childhelp USA National Child Abuse Hotline Childhelp USA National Child Abuse Hotline 1-800-4-A-CHILD 1-800-422-2253


New York State Chat/Text hotline: Text at 844.997.2121 / Chat:

National Deaf Hotline Videophone: 9am-5pm M-F 1-855-812-1001 or

New York State Domestic Violence Programs by County

Residential services include domestic violence shelter, safe homes and safe dwellings. Non-residential services include telephone hotline assistance, information, referral, counseling, advocacy, community education and outreach services.

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