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Domestic Abuse Support

Be aware that computer use, internet activities, and email can be tracked. If you are in danger, please use a safer computer or call 911, the 24-Hour Domestic Violence Hotline Response for Erie County at (716) 884-6000 (for shelter), or (716) 862-HELP (4357).

If you are in danger and believe someone could possibly be tracking your Internet usage, we highly recommend viewing this page in your browser’s incognito mode. You can do this by right-clicking the browser icon and selecting “New Incognito Window.” If not using incognito, we recommend deleting your web history after viewing this page. 


24 Hour Hotlines: 

24 Hour Erie County Domestic Violence Hotline
716-862-HELP (4357)
For Shelter: 716-884-6000

24 Hour Rochester Area Domestic Violence Hotline

(585) 222-SAFE (7233)  or text (585) 348-SAFE (7233)

24 Hour New York State Domestic & Sexual Violence Hotline

24 Hour National Domestic Violence Hotline

1-800-799-SAFE (7233)


Domestic Abuse Services: 

Crisis Services of Erie County:


FREE & CONFIDENTIAL services will be provided based on the individual needs of the client. Services are also available to family members and significant others. Program services include:

24 Hour Hotline

Immediate crisis intervention and support at all Erie County emergency departments

Case management services


Linkage to NYS Office of Victim Services Compensation

Safety planning

Community education and training

Sexual violence prevention

Family Justice Center of Erie County  (716) 558-SAFE (7233)

All FJC satellite offices are currently closed to in-person visits. Please call (716) 558-SAFE (7233) for help, or to make an appointment for the Buffalo office. If you are having an emergency, please call 911. 

The Family Justice Center helps victims of Domestic Violence by providing free services for domestic violence victims and their children through an extensive collaboration with 13 partner agencies, located at one secure, comfortable location. Victims can visit any of the four llocations to take advantage of these free services to help them safely escape abuse.

The Center for Hope WNY:  Help & Healing from Narcissistic Abuse


Specializing in legal representation, mental health support, financial advisement, real estate advisement, and self care opportunities


Haven House:  Child and Family Services

Confidential Hotline:  716-884-6000

Non-emergency inquiries:  (716) 842-2750

Haven House works to prevent domestic and intimate partner violence and promote peace in the home. Our services for survivors include an emergency shelter in a confidential location, long-term transitional housing, and counseling to help individuals cope with the pain and trauma of violence in the home. Haven House serves survivors of domestic and intimate partner violence ages 16 and older and their children. Haven House does not discriminate based on race, color, national origin, religion, sex, gender, or disability.

Catholic Charities of Buffalo:  (716) 218-1484

741 Delaware Avenue Buffalo, NY 14209

An experienced advocate will work with each unique woman to guide, coach, mentor and support her while providing resources, referrals, advocacy, information and education in a way that is personalized to each situation. We will remind each survivor of her strength and ability to keep herself, her children, pets and loved ones safe while offering Transitional Advocacy and Support during this difficult time of complex change.

Erie County Coalition Against Family Violence (ECCAFV)

PO Box 350

Buffalo, NY 14205


Helps provide linkages for victims of domestic violence around Erie County. 


Willow + RESOLVE Center

Rochester, NY Domestic Violence Services

24-hour Hotline: (585) 222-SAFE
24-hour Text Line: (585) 348-SAFE

Office Phone (585) 232-5200

Neighborhood Legal Services

Providing assistance with a number of legal issues including child custody, orders of protection, child support, family court. 


45 Main Street

Batavia, NY 14020

(Tel) 585.343.5450

(Fax) 585.343.5503

Serving Orleans, Genesee and Wyoming Counties


237 Main Street, Ste. 400

Buffalo, NY 14203

(Tel) 716.847.0650

(Fax) 716.847.0227

(TDD) 716.847.1322

Serving Erie County


225 Old Falls Street 3rd Floor

Niagara Falls, NY 14302

(Tel) 716.284.8831

(Fax) 716.284.8040

Serving Niagara County

National Network to End Domestic Violence: Internet and Computer Safety with Domestic Violence/Abuse

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